“Our firm has always been here in one form or another. The Inquisition, the Khmer Rouge — we were here the first time a caveman clubbed his neighbor and watched in fascination as his brains oozed out in the dirt. We're in the hearts and minds of every living human being [...] The world doesn't work in spite of evil, Angel. It works with us. It works because of us.”
―Holland Manners
Wolfram & Hart was a powerful international and interdimensional law firm. Wolfram & Hart, and its many incarnations in other dimensions, was a front organization for the Wolf, Ram and Hart, an ancient cabal of demons known as the Senior Partners, who worked through their powerful principal agents in the Circle of the Black Thorn.
Wolfram & Hart offices, such as the Los Angeles branch, were created over unconsecrated grounds. As of 2004, the firm had branches in every major city in the world, as well as satellite offices in many areas of the world where they helped spread oppression and evil.
Due to its supernatural nature, branches of the firm could be rebuilt or restaffed rather quickly, such as when the Los Angeles branch was completely destroyed by the Beast. The entire staff were slaughtered, and the building heavily damaged. Within days, it was back to operating condition with the entire staff replaced.
Operations
“We are legion. We are forever.”
―Marcus Hamilton
As a law firm, Wolfram & Hart typically defended unscrupulous but mundane clients, including stalkers, mobsters, murderers, and corrupt senators. The firm also represented a number of demonic individuals and groups, as well as dark arts occultists. Marcus Hamilton claimed that the patent holder of cancer was a client of Wolfram & Hart.
While many of their clients were rich or powerful, the firm was also known to work some cases pro bono, especially when it had a secondary interest in the client.
Besides its Legal Department, the firm's exploits extended to other areas, thus it maintained departments of Real Estate, Entertainment, Practical Science, Research and Intelligence, and Interment Acquisitions.
Special Projects
In addition to the many legal functions the firm performs, Wolfram & Hart also maintained a Special Projects Division. Special Projects was responsible for a wide range of activities, from sponsoring high-profile charity events with the intention of stealing upwards of 95% of the funds raised, to hiring assassins to kill individuals deemed threatening to the Senior Partners.
At the Los Angeles branch, Special Projects devoted a considerable amount of attention to Angel. Prophecies indicated that Angel was destined to play a key role in the Apocalypse, but it was not known which side he would take. The Special Projects division was committed to ensuring Angel would be on their side when the prophecy was fulfilled.
Among the resources at the division's disposal, was a heavily-armed Special Operations Team, which carried out kidnapping and the like at the firm's behest.
Human resources
Wolfram & Hart was known for its unforgiving treatment of its employees. It was reported that the Senior Partners forced employees to eat their own liver if unhappy with their performance. In another instance, it was reported that several employees were sacked with actual sacks. They have also permitted employees to execute and replace their superiors in light of poor performance. Knox told Fred that, on at least one occasion, they fired an employee by setting him on fire.
Every 75 years, the firm conducted a review of its employees. During the review, a Senior Partner took corporeal form to punish employees who showed unfavorable performance. Many employees lived in fear of the review and, in the days preceding it, did whatever they could to endear themselves to the Senior Partners, including animal and human sacrifices.
The firm also conducted random sweeps of employees, using telepaths to find workers who were disloyal to the company they pledged to work for. When discovered, these individuals could be executed on the spot. However, departmental heads at Wolfram & Hart could use discretion when dealing with insubordination; if a manager thought highly enough of an employee, they could decide to forgo punishment in favor of a second chance.
Wolfram & Hart's employees often had a Standard Perpetuity Clause in their contracts, meaning they remained with the firm even after their deaths and could be sent in undead form to perform tasks for the firm on Earth.
Since many of the employees and clients of Wolfram & Hart were non-human, many amenities were offered within the building, including special catering for non-traditional palates. This included blood being kept "on tap" for those who needed it,and a variety of animal bloods were offered after Angel's group took over operations.All the windows in the building were made of necrotempered glass, which blocked the fatal effects of sunlight so vampires could walk around free of worry throughout the day, as W&H maintained relatively traditional working hours.
According to Harmony, there were also "non-human resources."
Offices on Earth
Wolfram & Hart held several offices throughout the Earth, specially in large cities and in conflict areas.Some of their offices were exact copies of each other, inside and outside.
Balkans branch
Berlin branch
Boston branch
Cairo branch
Chicago branch
Las Vegas branch
London branch
Los Angeles branch
Muncie branch
New York branch
Paris branch
Rome branch
San Francisco branch
Silicon Valley branch
Singapore branch
Tibet branch
The White Room
White Room
Within the Wolfram & Hart buildings, one could enter the White Room. This was an interdimensional space that served as a way to contact the Senior Partners. It was the most direct line to them, but it required speaking through an intermediary, the Conduit. The Room was accessed by pressing a certain sequence of buttons on an elevator panel; if conditions were met, the elevator doors opened and a bright light transported the occupants to the White Room.
When Angel first visited the room, it was occupied by a girl named Mesektet, the most malevolent member of the Ra-Tet, a family of mystic beings. When Wolfram & Hart fell under siege by the Beast, Angel and his group found their only refuge in the White Room; they arrived just in time to see the Beast draining the dark energies from Mesektet, killing her. Before her death, she transported the group back to the Hyperion Hotel before the Beast could kill them too.
When the employees of Angel Investigations were offered positions at Wolfram & Hart, Gunn was taken to the White Room as part of his personalized tour. The new form of the Conduit was determined by the viewer,and a black leopard greeted Gunn. During his tenure with Wolfram & Hart, Gunn made use of the Conduit when he had exhausted all other resources. When Gunn visited in search of a way to save Fred's life, he encountered a mirror image of himself, who beat him for his insolence in using the Room for his own convenience.
Other dimensions
“I'm familiar with your firm — in this and... other dimensions.”
―Sahjhan
In addition to its operations on Earth, Wolfram & Hart maintained a presence in a number of other dimensions.
The region of the extradimensional world of Pylea was ruled by priests known as the Covenant of Trombli. This group possessed a trio of holy texts emblazoned with a wolf, a ram, and a hart respectively. The Covenant was overthrown;[citation needed] however, Angel told Spike that "Wolfram & Hart has branches in every city in the world and a lot more out of it." Additionally, lawyer Lilah Morgan was able to obtain an unaltered copy of Rhinehardt's Compendium on the pandimensional black market.
Another branch of the firm was located in the extradimensional world of Anharra. The staff alerted Lilah about the presence of Dawn and Xander in the dimension, and she proposed to help them escape it. They refused her, knowing the sinister reputation of the law firm,though they were unaware that she had planted a tracker on them, with their rejection part of Lilah's plan with a third party.
